ne777's Privacy Policy
This policy explains how the personal data you provide when registering and playing on the ne777 platform is collected, stored, and protected.
This Privacy Policy ("Policy") applies to all players using the ne777 platform (https://ne777.im) and its related services ("Services"). Please read and understand this Policy and agree to it before continuing to use the Services. If you have any questions about any of the matters described in this Policy, you can contact us at [email protected].
Types of Data Collected
ne777 collects the following types of data from players in order to provide services and maintain security—
- Registration Data: Name, date of birth, email address, phone number, and payment method details provided when opening an account.
- Financial Data: Deposit and withdrawal records, and payment references related to KBZPay / Wave Money / AYA Pay / CB Pay / bank transfers. ne777 never stores a player's full bank account number.
- Gaming Data: A player's game history, bets, withdrawal records, and promotion usage history.
- Technical Data: IP address, browser type, device OS version, Cookies, and server log files.
- Communication Records: Customer service interaction records from Live Chat or email.
- Verification Data: Identity-related data provided for confirming that the player is 21 or older and is playing of their own free will, including a copy of their ID document.
Methods of Data Collection
ne777 collects players' personal data through the following methods—
- Collected from forms filled in directly by the player when registering an account.
- Collected automatically from technical data transmitted by the player's device and browser while using the service.
- Collected through cookies and similar tracking technologies (Session Cookies, Preference Cookies).
- Collected as data confirmation from the player's payment service provider (KBZPay, Wave Money, AYA Pay, CB Pay, or bank) when processing deposits and withdrawals.
Purpose and Legal Basis of Collection
ne777 uses the personal data it collects only for the following purposes—
- To create accounts, verify identity, and maintain data records.
- To process deposit and withdrawal transactions and resolve financial discrepancies.
- To enable gameplay, apply bonuses and promotions, and provide VIP services.
- To prevent fraud, money laundering, and identity theft.
- To comply with Anti-Money Laundering and Know Your Customer (AML/KYC) regulations.
- To save player preferences and personalise the experience.
- To send service notifications, security alerts, and policy update notices.
ne777 uses data only where it complies with applicable laws and regulations, with the player's clear consent, or where it is necessary to directly protect the player's interests.
Personal Data Sharing and Control
ne777 does not sell or rent players' personal data to third parties. Data is not shared with outside third parties except in the cases described below—
- Payment Processors: KBZPay, Wave Money, AYA Pay, CB Pay, KBZ Bank, AYA Bank, CB Bank, Yoma Bank, MAB Bank — only the data strictly necessary for handling transactions is shared, and it is protected in accordance with those companies' own policies.
- Technology Service Providers: Companies that work with ne777 for cloud hosting, server management, game platform support, and cybersecurity — all operating under data protection agreements signed with ne777.
- Legal Disclosures: Cases where data must be provided under the direction of a court, law enforcement authorities, or other relevant legal channels.
All third-party partners of ne777 are contractually required to maintain a level of personal data protection equal to that of ne777.
Cookies and Tracking Technologies
The ne777 platform uses cookies and similar technologies to improve the player's browsing experience—
- Essential Cookies: Required for login authentication and session management. These cookies cannot be disabled.
- Performance Cookies: Used to measure site speed and performance, and to diagnose issues.
- Preference Cookies: Cookies that store language selection, account settings, and player preferences.
Please note that while you can reject or delete cookies through your browser settings, some features of the service may be limited as a result.
Data Retention Period
ne777 retains the personal data it collects in accordance with applicable law and for as long as necessary to fulfil the purposes of the service—
- Financial records are retained for as long as the player's account is active in order to meet AML compliance requirements.
- After an account is closed, financial records may be retained for the legally required period.
- Once the purpose of the service has been fulfilled, data that is no longer needed is securely deleted or converted to anonymized form.
Player's Privacy Rights
Players using the ne777 platform may exercise the following rights regarding their personal data—
- Right of Access: You have the right to request what data ne777 holds about you.
- Right to Rectification: You may request that any inaccurate data be corrected.
- Right to Erasure: You may request deletion of your data, except for data that must be retained by law.
- Right to Restriction: You may request that the processing of your data be restricted.
- Right to Data Portability: You may request your data in a readable format.
- Right to Object: You have the right to object to the way ne777 processes your data.
To exercise any of these rights, contact [email protected] and ne777 will respond within 30 days, unless a legal basis for withholding a response is required.
Data Security Measures
ne777 uses SSL (Secure Socket Layer) encryption, firewall protection, database access controls, and Two-Factor Authentication to protect players' personal data from accidental loss, destruction, disclosure, and unauthorized access. Staff receive training on handling personal data, and data access is restricted on a Need-to-Know basis.
In the event of a data breach, ne777 will notify affected players and take the necessary precautionary steps.
Responsible Gaming and Data Protection
As part of ne777's responsible gaming approach, players' personal data is used only for betting limits, self-exclusion requests, and player protection matters. Players' data is not used for advertising or profiling without their consent.
When a Self-Exclusion request is made, the player's data is retained only for their own protection and for maintaining legal records, and is not processed for any other purpose. To learn more about responsible gaming, visit the Responsible Gaming page.
Policy Changes
ne777 may update this Privacy Policy from time to time to reflect business requirements or legal changes. When policy changes occur—
- The updated policy will replace the previous version on this page and the "Last Updated" date will be revised.
- For significant changes, registered players will be notified by email.
- Continued use of the platform after a policy change is considered acceptance of the updated policy.
Contact Us
For any questions about this policy or to exercise your personal data rights, you may contact the ne777 customer support team—
- Email: [email protected]
- Live Chat: 24/7 service (Myanmar language)